When you installed UDesign onto your PC it will have created a desktop shortcut to UDesign remote support. If this has been removed or you can’t find it you can alternatively follow the intructions below.
To download UDesign Support so that a member of the UDesign Support team can access your computer, please click on the icon below:
Click Run when prompted in the first 2 security windows that pop up, click yes in the final window and team viewer will then be displayed.
The UDesign support engineer will then need to know the ID number shown in the UDesign Supoprt window.